Facebook events can be imported manually, but I fail to run it automatic

[Menno Kuiper]

The events can be imported one by one, but the automated importing does not work.
Could you please help me out?

On EVENTS Import, the Import Settings are:

Default status to use for imported events
Published
Organization and page usernames / IDs to fetch events from
groups/spiritdans/events

This is the facebook group: https://www.facebook.com/groups/spiritdans/?fref=ts
These are the events: https://www.facebook.com/groups/spiritdans/events/

Default status to use for imported events
Published

Import frequency
Hourly (just to get things imported, wil be set to daily)

[George]

Hey @Menno,

I’m sorry to hear about these issues!

Can you clarify what you mean specifically when you say, “the automated importing does not work”?

Do you mean, for example, that it just does not seem like any imports run? Do you mean that only some events are being imported, or something, for example?

Just curious if you could elaborate on this a bit more.

Also, can you share your “System Information” with us? Here’s how to do that → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Cheers!
George

[Menno Kuiper]

This reply is private.

[George]

Thanks for this Menno!

You offered creating a user account for us; this is much appreciated! However, please do not make such an account and please do not post any login information for your site anywhere on this site.

We unfortunately cannot log into user sites under any condition, so for security’s sake you shouldn’t post any information here! 🙂

---

As for your issues, how much traffic does your website tend to get? This may seem an odd question, but part of the problem here might be the way Cron jobs work in WordPress.

WordPress doesn’t enable “real” cron jobs that run on the server itself all of the time automatically. WordPress’ cron job system is powered by WordPress, not the server, so if for example there is an hourly cron job (like the Facebook Events Importer “hourly import” feature!), then WordPress loads the job up, but the job only runs if the site is accessed after the one-hour mark for the job.

This is a limitation of WordPress itself, not of our plugins.

So I’m curious, does your site get much traffic? If not, and there are multiple hours or days with no visitors, then the imports may simply not be running.

Let me know what you think; apologies if anything I wrote here is confusing! Let me know and I will try to clarify.

— George

[Menno Kuiper]

Dear George,

The website and the service both are brand new, so I have no traffick yet. I was hoping that automated imports would provide me a grand list of events, helping me to invite people to find the information at my site.

But as I understand, this is a bit a catch 22. I need your service to get the content, However WordPress needs my visitors to import the content. I will see if importing event by event helps me, or that I should return the plug in.

Menno Kuiper

[George]

Hey Menno,

I would recommend doing one step of testing here to double-check if my assumption here is correct. If the issue truly is just a matter of not having traffic yet, then you can test that by doing the following steps:

• Install this plugin on your site → https://wordpress.org/plugins/wp-crontrol/

• Ensure that your Facebook Events automatic imports are all set up, whether they are hourly or weekly or daily or anything.

• Use the WP Control plugin to force the “cron” jobs for those imports to run. You can identify these cron jobs because they should have _tribe in their name and/or facebook.

Once you force-run these cron jobs, do events from the pages you’ve entered seem to come in correctly? There has to be new events, of course, but this should work.

— George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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