Exporting Events

[linpleva]

Since upgrading to Events Calendar Pro I am unable to export events from upcoming months to my Google calendar. It will export only for the current month. How can I fix this?

[Jaime Marchwinski]

Hi Linda,

Thanks so much for reaching out!

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Let me know if anything else comes up in the meantime!

 

Thanks,

Jaime

[linpleva]

Sharing Complete system information automatically is now checked.

[Jaime Marchwinski]

Hi Linda,

I received an error message when trying to view your system information.

Could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Let me know if you have any other questions along the way!

 

Thanks,

Jaime

[linpleva]

HOME URL
http://desmondsarmy.com
SITE URL
http://desmondsarmy.com
SITE LANGUAGE
English
CHARACTER SET
UTF-8
NAME
desmondsarmy
EMAIL
[email protected]
INSTALL KEYS
events-calendar-pro = c311################################2383
WORDPRESS VERSION
4.9.5
PERMALINK STRUCTURE
http://desmondsarmy.com/%year%/%monthnum%/%postname%/
PHP VERSION
5.6.30
PHP
max_execution_time = 30
memory_limit = 256M
upload_max_filesize = 64M
post_max_size = 65M
display_errors =
log_errors =
SERVER
Apache
SAPI
cgi-fcgi
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Adminimize version 1.11.4 by Frank Bültge(http://bueltge.de/)
Potent Donations for WooCommerce version 1.1.2 by Potent Plugins(http://potentplugins.com/?utm_source=donations-for-woocommerce&utm_medium=link&utm_campaign=wp-plugin-author-uri)
The Events Calendar PRO version 4.4.24.2 by Modern Tribe, Inc.(http://m.tri.be/20)
Jetpack by WordPress.com version 6.0 by Automattic(https://jetpack.com)
Ninja Forms version 3.2.20 by The WP Ninjas(http://ninjaforms.com)
Regenerate Thumbnails version 3.0.2 by Alex Mills (Viper007Bond)(https://alex.blog/)
The Events Calendar version 4.6.13 by Modern Tribe, Inc.(http://m.tri.be/1x)
UpdraftPlus – Backup/Restore version 1.14.5 by UpdraftPlus.Com, DavidAnderson(https://updraftplus.com)
WooCommerce Stripe Gateway version 4.0.7 by WooCommerce(https://woocommerce.com/)
WooCommerce Services version 1.12.3 by Automattic(https://woocommerce.com/)
WooCommerce version 3.3.4 by Automattic(https://woocommerce.com)
WP101 Video Tutorials version 0.3 by WP101Plugin.com(http://wp101plugin.com/)
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MU PLUGINS
System Plugin version 3.7.4
THEME
Parallax Pro Theme
MULTISITE
–
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)
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earliest_date = 2018-01-08 10:00:00
earliest_date_markers =
Array
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[0] => 129
[1] => 39
[2] => 212
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Array
(
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tribeEnableViews =
Array
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[0] => list
[1] => month
[2] => day
)
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stylesheetOption = full
tribeEventsTemplate = default
viewOption = month
tribeDisableTribeBar =
monthEventAmount = 3
enable_month_view_cache = 1
dateWithYearFormat = F j, Y
dateWithoutYearFormat = F j
monthAndYearFormat = F Y
dateTimeSeparator = @
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tribeEventsBeforeHTML =
tribeEventsAfterHTML =
google_maps_js_api_key = AIza###############################Fxpk
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America/New_York
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-4
DEFAULT PHP TIMEZONE
UTC
WP DATE FORMAT
F j, Y
WP TIME FORMAT
g:i a
WEEK STARTS ON
–
COMMON LIBRARY DIR
/home/content/a2pewpnaspod05_data01/79/41536779/html/wp-content/plugins/the-events-calendar/common/src/Tribe
COMMON LIBRARY VERSION
4.7.10

[Jaime Marchwinski]

Hi Linda,

I’m sorry to hear you are experiencing this problem.

Unfortunately, I could reproduce the same issue on my end. I have logged a bug report for this so it can be addressed in one of our next maintenance releases of our plugins.

I will set this thread’s status as “Pending fix” and link it to the report. This way, we will notify you once a fix is released.

We apologize for the inconvenience and we appreciate your patience while we work on this.

Please let me know if you have any other questions in the meantime!

 

Thanks,

Jaime

[Victor]

Hi Linda!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-17-june-2018/

We apologize for the delay and appreciate your patience while we worked on this.

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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