Existing Event Not Showing Up

[Megan]

I went through the tutorials and successfully hooked up the app integration and upon trying to import an event, the dropdown of existing events doesn’t show. I tried to enter an event ID and that did not import the event either. Please advise.

[Caroline]

Hi Megan,

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. Would you be so kind as to log in to your account and submit a post to the appropriate forum for Eventbrite Tickets? One of our support team members there will follow up as soon as possible to begin troubleshooting with you!

If you can, please take the time to confirm in your post that you’ve run through our conflict testing steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you there!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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