Events with limited tickets shown as "unlimited available"

[Greg Perham]

All tickets where we have specified a capacity are shown as having “unlimited available.” This happens both on our production site, and on a clean installation. The plugin is completely broken and unusable because of this bug!

In addition, ETP is causing a fatal error with EDD.
Notice: Object of class EDD_Download could not be converted to int in localhost/wordpress/wp-includes/class-wp-post.php on line 236

Notice: Object of class EDD_Download could not be converted to int in localhost/wordpress/wp-includes/class-wp-post.php on line 236

Recoverable fatal error: Object of class EDD_Download could not be converted to string in localhost/wordpress/wp-content/plugins/easy-digital-downloads/includes/download-functions.php on line 201

[Sky]

Hi Greg,

I’m sorry to hear you’re having issues with the ticket capacity. I will try to help you get this sorted.

While I am unable to reproduce this in my testing environment, I have seen a few other reports of the ticket capacity issue come in today. Some of the other users reporting this are using WooCommerce and not Easy Digital Downloads, so that doesn’t appear to be the cause. I will add your report to the ticket.

As to the EDD errors you are seeing. There is another ticket that has just been created for this. So far, it appears to be a separate issue than the capacity problem.

Thanks for reporting these problems to us. I cannot say exactly when this will be addressed, but someone will follow up here with you once these issues have been fixed and ready for release.

Thanks,
Sky

[Sky]

Greg,

In the meantime, you can downgrade EDD to version 2.8.18. (This bug only occurs while having EDD version 2.9 and the latest versions of TEC, ET, ET+ installed)

Thanks,
Sky

[Jaime Marchwinski]

Hi There!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

Find out more about this release —> https://theeventscalendar.com/maintenance-release-week-25-march-2018/

Please update the plugins and let us know if the fix works for your site.

Best,
Jaime

[Ivan Beemster]

Hi Jaime,

I see, thanks. The plugin was already updated, and I see the stock is reduced on all tickets when I place an order now.

It is not entirely smooth just yet though. As you can see on the site, not all tickets have exactly the same availability: 3 have 24, 1 has 23 tickets available. When ordering one, this becomes 23 and 22 respectively.

Ivan

[Ivan Beemster]

Hold all horses! After deleting my test order, all tickets are in tune. Maybe just a coincidence, so will do some more testing later and report :].

Ivan

[Sky]

Ivan,

Thanks for the update! Please let us know if you have any other questions.

Thanks,
Sky

[Greg Perham]

The fatal error has been fixed.

Before any purchases are made, the correct number of tickets is displayed.

However, after 1 purchase, the total available has been reduced by 3; then, after reloading the page a few times—0.

I think the specific issues in this thread are resolved, however we still can’t use the plugin because of the other issue with the available quantity.

[Sky]

Hi Greg,

I’m sorry to hear that you’re still having problems with this. Since the original issues have been fixed and this post has been marked as “resolved,” can you please create a new post in the forum with the other ticketing issue?

Thanks,
Sky

[Greg Perham]

https://theeventscalendar.com/support/forums/topic/available-tickets-falls-to-0-after-1-purchase-2/

[Sky]

Great, thanks!

Sky

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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