Events Ticket Plus: 2 feature questions (WooCommerce)

[Jory Hogeveen]

Hi There,

I can’t really find whether the below question is possible with the Events Ticket Plus extension:
https://theeventscalendar.com/product/wordpress-event-tickets-plus/

– Confirmation email after ordering ticket. Is there an option to add a customized text to each different event ticket that will be send with the confirmation email after ordering?

– Compatibility with Dynamic Pricing

Let me know!
Thanks, Jory

[Jennifer]

Hi Jory,

Thanks for checking out Event Tickets Plus!

ET+ does integrate with WooCommerce, which allows you to sell tickets that are essentially WooCommerce simple products. As such, they typically work well with WooCommerce extensions like Dynamic Pricing. One area that users run into problems with here is the default ticket form – depending on the extension, it might not integrate with this 100%. However, you can also sell tickets from the default product page (see this article for more info). You would need to test it out to make sure that you can get it working exactly the way that you need.

As far as emails, there are two emails that go out when a customer completes a ticket order – one from WooCommerce confirming the order, and one from Event Tickets containing the actual tickets. This article has some info on customizing WooCommerce emails, and our themer’s guide has instructions on customizing our templates, including the one for emails. If you want to include custom text for each event’s tickets, then you might want to take a look at using the additional fields that come with Events Calendar Pro. This article has some example code that you can use to add these to the ticket email.

We do offer full refunds within 30 days of purchase, so if you’d like to take Event Tickets Plus for a test run to see how it works with Dynamic Pricing, feel free to do so! Please let me know if you have any additional questions.

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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