Events Ticket Not fucntioning

[Ronilo]

Hello;

I purchased Event Tickets Plus to integrate on my free calendar events. But If I add a event I cannot use the plugin.

See: https://www.screencast.com/t/FfUJEKzRM
See: https://www.screencast.com/t/znmWamlWB8t = No installation key
See: https://www.screencast.com/t/Oo6zkOSF = Still not available once I create a event.

Please I need help.

Thank you.

[Courtney]

Hello Ronilo

Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict. 

Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists.

Also, double check for any other updates available (Dashboard » Updates).  It looks like your version of WordPress is a bit outdated.

Also, you will need to run the free Event Tickets before you can use Event Tickets Plus. Also, install an e-commerce plugin like WooCommerce or Easy Digital Downloads.
Read more about each option’s features and payment gateways.

Finally, when to you go Events » Settings » Licenses, do you see that your license activates for Event Tickets Plus? If not, you can access that either in your email when you purchased the plugin, or at My Account » Licenses.

Please let me know if the issue still persists after these tests.

Thanks
Courtney 🙂

[Brian]

Hi Ronilo,

Looks like you do not have Event Tickets active.

Please download and activate Event Tickets to get Event Tickets Plus Working:

Event Tickets and Registration

Then let us know how that works out.

Cheers

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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