Events Settings not saving new license key

[Anisa]

I am not a programmer — just a user — hoping you can provide some advice on acotti.ca – we are volunteer board members trying to take this site forward and have paid for Event Calendar Pro, Community Events and Facebook Events but the renewed license key for Community Events and Facebook Events will not save. It also says we’re running a multi-site installation and I’m not sure what to do about that because as far as I can tell, we are one site at acotti.ca — we have a child theme but that should not be the problem.

[Hunter]

Hi Anisa,

Welcome to the forums. I’d be more than happy to help out 🙂

We have a blog post tailored to help assist with an license key issues. If you’re still having troubles after reviewing the article, please reply with specific instructions and if possible, send over your System Information as a private reply.

Thank you for choosing PRO and have a good Thursday!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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