Events not showing ticket link option

[bradkrauza]

I added the woocommerce tickets plugin and it ran for alittle but but is no longer show in my events. Can’t seem to find out what happened. Thanks Here’s the last event we did – http://linuskelowna.com/?tribe_events=fleetwood-social-pub-old-97-st-pub-4

[Geoff]

Hi there, Brad! Thanks for getting in touch and welcome to the forums. 🙂

By default, the tickets box will go away once tickets are no longer on sale. This is to help avoid any confusion for people who might try to purchase tickets for an event that has already passed, and it looks like the event you linked to has passed.

Does the issue still pop up when you try publishing a new upcoming event with tickets on sale?

Cheers!
Geoff

[bradkrauza]

The issue was there before it expired. Thanks for getting back to me. 🙂

[Geoff]

Gotcha, thanks for clarifying!

Would it be possible to try testing with a new event so I can see a live example of the issue? If that’s possible, please set up a new event set for a future date, but with tickets available and on sale.

Also, did you make any other updates to your site between the tickets working and not working? For example, did you update WordPress or any other plugins?

Lastly, will you please try running through these troubleshooting steps for me? I want to make sure we rule out any possible conflicts with the theme or other installed plugins.

Thanks!
Geoff

[bradkrauza]

Works now yes but I also get this when I try to go to the main shopping area – Notice: Trying to get property of non-object in /home/okweb/public_html/linuskelowna.com/wp-content/themes/NightRock/woocommerce.php on line 21

From this page – http://linuskelowna.com/?post_type=product

[Geoff]

Oh good, I’m glad the tickets are working! Thanks for confirming. 🙂

That notice looks like an error that is coming from WooCommerce–I’d suggest reaching out to the WooCommerce support forum for that one since it doesn’t seem to be triggered by WooTickets plugin itself.

Cheers!
Geoff

[Geoff]

Hi Brad! This thread’s been quiet for the last couple of weeks, so I’m going to go ahead and close it. Please feel free to hit us up with a new thread if any other questions pop up and we’d be happy to help out over there. 🙂

Cheers!
Geoff

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