Events not showing. Page not found

[webcousa]

When I add new events or try to view them they do not get added nor do they show on any page all I get is PAGE NOT FOUND. Any help would be appreciated.

[Josh]

Hey,

Thanks for reaching out to us!

I apologize for the issues you’re experiencing when using our plugin. When creating events, are they not showing up just on the front-end of the site or are they not showing up within your WordPress dashboard either?

As a starting point, have you tried following our Testing for Conflicts procedures to ensure this isn’t a conflict with an existing theme or plugin?

Let me know if this helps.

Thanks!

[webcousa]

They show in the backend under events only but not calendar view but not the frontend at all anywhere. I have done everything from trying default theme and still no luck.

If I go in and adjust the date to 6-17 when I hit save it changes it back
to 6-11 everytime. Any thoughts?

[Josh]

Hey,

Thanks for following up with us.

This is definitely a strange issue to be having and one that I’m unfortunately unable to replicate myself locally ( the events not showing on the calendar and the date resetting after saving).

When following the Testing for Conflicts procedures, did you deactivate all other plugins, reset to a default theme and clear your cache all at the same time before retesting?

Thanks!

[webcousa]

I still am having issues, I have done all the above and disabled everything and still does not work. When I save an event the date diverts back to todays date everytime and then a PAGE NOT FOUND displays when I click view event. PLEASE HELP!

[Josh]

Hey webcousa,

I’m sorry that you’re still experiencing issues with trying to use the Events plugin on your site.

After verifying that you have followed the Testing for Conflicts procedures completely, would you mind going to your Event Settings > Help tab and pasting the “System Information” here as a private reply?

Thanks!

[webcousa]

This reply is private.

[Josh]

Hey webcousa,

Thanks for providing this information. Looking at the information here, it looks like you’ve had the Pro version of the calendar active on your site for a while (since version 3.7). I imagine it was working for the majority of the time that it has been on your site?

Was there any change made to your site, something in the theme, a new plugin that impacted the database in some way around the time that you started noticing the issues you’re describing?

Thanks!

 

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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