Events not showing on map

[Kadi Driscoll]

I have a bunch of events that have been sucessgully added to the calendar but for some reason they’re not showing up on the map (ie salt lake city, seattle, Dallas to name a few). I’ve chacked the addresses to be sure they are correct & even check off the lat & long box but to no avail they are not showing up. Any ideas?

[Jennifer]

Hi Kadi,

I’m sorry that you’re running into this issue, but I’ll be happy to help you figure out what’s going on!

First, can you update to the current versions (The Events Calendar 4.6.12 and Events Calendar Pro 4.4.24.1? Please be sure to update The Events Calendar before updating Pro – there has been an issue recently with users updating to the current version of Pro with TEC 4.6.11.1 active. If you don’t see a prompt to update in the Plugins section of your Dashboard, you can do so manually by following these instructions.

If that does not make a difference, can you please send me a link to an event where this is happening? I took a look at your site but didn’t see any upcoming events for those cities. Is this an event that you created manually on the site or one that was imported? If it was imported, could you also send me the link that you used to import it?

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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