events not showing on cal

[Timothy]

I am running events calendar pro plugin. Recently most of the events stopped appearing on the calendar. Also, my upcoming events list does not display anything. I am new to this plugin and have searched the forum and the web. I find mention of a list-widget.php file in what I read, but I do not see this file in my theme’s tribe-events folder. I suspect a wordpress or theme update may have contributed to this problem, but not sure. Please advise where to start to fix this. I see events listed in the events area on the admin tool, but they do not appear in either the calendar or the upcoming events list. Thanks.

[Geoff B.]

Good evening Timothy and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about your events not showing properly on your site!
I would love to help you with this topic.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

The good news is that I can see that your calendar is displaying at least some of the events here: http://sucasamemphis.org/events/

Secondly, could you please send me a copy of your WordPress theme / child theme in a .zip file link (via Dropbox or Google Drive) so that I can run some tests on my end ?

Finally, if you could provide me with a screenshot of the Edit event screen of an event that is not displaying in your calendar (but should), that would be super helpful.

Best regards,

Geoff B.

[Timothy]

This reply is private.

[Timothy]

This reply is private.

[Timothy]

This reply is private.

[Geoff B.]

Hey Timothy,

Thank you for writing back, providing more details, as well as a copy of the requested files and system info.

Based on what I am seeing, here are my next recommended steps:

1. Make a backup of your Database (so that you can go back to it if anything goes wrong)
2. Grab a copy of the latest version of the Events Calendar Pro here: https://theeventscalendar.com/my-account/downloads/ (you are several versions behind)
3. Update the Events Calendar Pro (there is a good chance that this will solve most of your issues).
4. If that does not completely solve it, could you also temporarily rename the /tribe-events/ folder in your theme to something such as /z-tribe-events/

Let me know how that goes.

Best regards,
Geoff B.

[Timothy]

This reply is private.

[Geoff B.]

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