Events not show up on Calendar View

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  • #1004743
    Linda
    Participant

    Hello, I have added events and I can see the next one coming up on the calendar BUT when I go to the next month (where I know there are events) they are not show unless I search for them. This happens in MONTH view and in LIST view.

    #1005721
    Brook
    Participant

    Howdy Linda,

    I am sorry to hear that it’s not loading properly for you. I would love to help you figure this out.

    Sometimes this arises because of a caching issue. If you have a caching system in place it will cache the old version of the page, yet sometimes it doesn’t update when there is a new version containing the new events. Do you  have any caches on your server such as plugins? Can you try disabling them and retesting.

    Cheers!

    – Brook

    #1005867
    Linda
    Participant

    This reply is private.

    #1006489
    George
    Participant

    Hey Linda,

    Thanks for doing those tests!

    I’m sorry to say this, but unfortunately I think the next best step from here is a more thorough set of troubleshooting steps we have that will help reveal or rule out a code conflict on your site.

    I think this is worthwhile because on my local testing site, with all the same Tribe plugin versions that you have, I cannot recreate this issue.

    These troubleshooting steps can be found here → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

    I’d recommend checking those out and doing each step as recommended. Let us know what you find by going through this process!

    Thank you,
    George

    #1011167
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 5 posts - 1 through 5 (of 5 total)
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