Events not appearing in month view

[Josh]

I have two events published on my site visible in list, day and week view but none are appearing in month view?

http://www.blanketmedia.com.au/dev/events

I only had ‘translations’ or ‘pre-sales questions’ to choose from by the way in this form?

Thanks

Josh

[George]

Hi Josh,

Thanks for reaching out.

First, if “Translations” and “Pre-Sales Questions” are the only forums you can access, then you are not logged into an account on this site that has a premium license.

If you do have a premium license that you paid for, please log into that account and post from there, as we are only able to assist premium members with technical support here on http://theeventscalendar.com

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As for your issues, we are not able to offer technical support in the free forums here (“Pre-sales” and “Translations”), so if you reply on this thread please be sure to log into your license-holding account.

I’ve looked at your site regardless and was not able to spot an JavaScript errors or anything, despite noticing the behavior you describe.

To help investigate why these issues might be happening, can you do the following two things?

1. Post your site’s complete, un-edited “System Information” as described → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

2. Perform the complete set of steps described here → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ After EACH STEP in this process, check out the various calendar views and see if the behavior is the same as it is presently. What do you find when you do this?

Thank you!
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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