Events List Widget Not Displaying Results in Version 3.11.1

[Jeff Baker]

I renewed the license for the Events Calendar Pro on behalf of my client hoping that would fix the issue with the Events List widget. I’m seeing to contributing factors.

Start & end dates are NOT saving in a way the system has access to them. They are saved in the database and view when editing an event, but looking at the events in the admin area, they do not show a start or end date in the Start & End Date columns. If I edit an old event that was displaying start & end dates, and then save it, they no longer display.

From my perspective, the start & end dates are what the Events List widget uses to display any upcoming events.

[George]

Hey Jeff,

Beautiful site! I’m sorry you’re having issues on it.

I admit, however, that I’m still not 100% certain of your issues and how they’re manifesting – can you clarify exactly what you mean by “Start & end dates are NOT saving in a way the system has access to them.”?

I see what you mean about a few of the problems you describe, but I’m just baffled about how this could arise…I cannot recreate this behavior, and if this is truly stemming from a problem where the data is not even saving correctly, then unfortunately that would hint at this being the result of a theme or plugin code conflict 🙁

I doubt you can do all of these steps on your live site, but normally these are the steps are we’d recommend for trying to figure that out → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

If you can do any of these steps, let me know!

If not, then the best step I can think of besides that is to see if any errors pop up on your site if you head to your site’s wp-config.php file and change this line of code:

define('WP_DEBUG', false);

to this:

define('WP_DEBUG', true);

That will display PHP errors if any exist, which might be quite useful here.

Cheers,
George

[Support Droid]

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