Events in the past are ordering on publication date

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  • #1217963
    Daan
    Participant

    Hello,

    The events are not showed in the right way. If I navigate to the previous events the order they showed is on publication date. Why is this different from the events page? On this page the events are ordered by the date of the event.

    Is there a way to fix this problem?

    #1218403
    Hunter
    Moderator

    Hello!

    First off, thank you for your purchase and welcome to our premium plugin support forums! Please review our Show past events in reverse chronological order Knowledgebase article. The snippet should do the trick. Let me know how it works out and thanks again. Cheers 🙂

    #1221431
    Daan
    Participant

    Hello,

    This snippet doesn’t work and is not exactly what I needed. The problem is the order of the products. If I navigate to the pasted events the order is on order of the publication time of the event and not on the date of the event.

    Do you have another suggestion?

    #1221704
    Hunter
    Moderator

    You are correct, my apologies for providing incorrect information! I just checked to see if my test site behaves as you’ve described, but my past events are displaying in the correct order. I notice you’re on version 4.3.4 of PRO while the latest version is 4.4. Can you update and see if it makes a difference?

    I see you checked ‘Yes’ to reverting back to the default WordPress theme and deactivating all plugins other than ours as instructed in the Testing for conflicts guide, but can you please confirm this?

    If so, it might be best you set up a fresh WordPress installation where you can fully troubleshoot the issue. Make sure you have only the default WordPress theme and The Events Calendar installed and activated on the test site. Please review our Using One License for Live and Dev Sites for more information.

    Please make sure WP_DEBUG and WP_DEBUG_LOG are enabled on your site’s wp-config.php file. Any errors will display at the top of your page as you try to reproduce the conflict. Note what you find and please include it in your reply.

    #1233357
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 5 posts - 1 through 5 (of 5 total)
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