Events Duplicating/Unable to mass delete

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  • Author
    Posts
  • #1238619
    surferjohn
    Participant

    A submitted Community Event on our website – cktoday.ca has duplicated one event over 40,000 times. It seems to continue to duplicate these events even after I’ve deleted it. I cannot use screen options and turn it to 100 and delete this many events. (Even if I wanted too, it’s crashing or timing out every time)

    Is there a way to access the database and delete all of these events that way?

    #1239903
    Geoff
    Member

    Hey @surferjohn,

    Oh no! We do not see that come up very often but, when it does, it’s certainly troubling. Let’s dig into this together and get things back on track.

    You had mentioned being unable to do anything via the admin, but I’m really hoping there’s a chance you can install this extension to your site, perhaps even manually by uploading it directly to the plugins directory on your server:

    https://theeventscalendar.com/extensions/recurring-event-cleanup-tool/

    That extension, when activated, will allow you to view a list of your recurring events and delete all of the recurring instances for a specific one. Please give that a try and let’s hope that does the trick right off the bat.

    Thanks,
    Geoff

    #1252834
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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