Events created in 2017 don't appear to be generating for 2018…

[Angela]

When they’re edited their upcoming events are created. How can I fix this, other than telling my customer they have to edit every single recurring event?

[Patricia]

Hey Angela,

Thank you for reaching out to us!

To get started, could you please access your Dashboard and head over to Events > Settings > General and make sure that the “Create recurring events in advance for” is set to an interval that corresponds to your needs? The default value is 24 months.

If you have this option correctly configured but the issue persists, please send us your system info. We will be glad to help you with the next steps!

Thanks,

Patricia

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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