Events countdown ‘completed text’ showing when it shouldn’t…

[Toby Jacobs]

Hello,

I’m using the events countdown widget and it’s setup to show ‘next event’. On the widget menu it says that the ‘completed text’ will only show if there are no upcoming events. However, I have many upcoming events and it is still showing the ‘completed text’.

I have a feeling I might know why… my events are multiday events… so is the plugin set up to only show the countdown timer for the next event AFTER the current event has expired? If so, how do I change this… I want it to always show the countdown to the start of the next event… I don’t want it to ever show the ‘completed text’.

Many thanks in advance.

Toby

[Geoff B.]

Good afternoon Toby and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

You are absolutely right. If an event is in progress, the “Countdown completed text” will display.

I believe my colleague Andras offered the best suggestion on a very similar request: https://theeventscalendar.com/support/forums/topic/countdown-when-its-over-switch-to-the-next-event/

With that in mind, I have opened a feature request for you.
To set expectations, unfortunately, I cannot commit to a release date at this point. But at least it is logged and you will be contacted when it is released.

Best regards,

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Victor]

Hi Toby!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/release-event-tickets-4-8-event-tickets-plus-4-8/

We apologize for the delay and appreciate your patience while we worked on this.

As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.

Please update the plugins and see if the fix works for your site. Don’t hesitate to open a new topic if anything comes up.

Best,
Victor

[Author]

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