Events Calender Widget ist not displayed

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  • January 14, 2016 at 8:07 am #1056048
    Birgit
    Participant

    Hi there, the Events Calender is not displayed after installing WordPress 4.4.1 on this page – http://malecha-nissen.de/
    There you can see only the Widget Title “MEIN TERMINKALENDER”. Can you please check and help me with this issue?!

    Thank you

    January 14, 2016 at 12:17 pm #1056162
    George
    Participant

    Hey @Birgit,

    I’m sorry about this issue on your site! I checked out your site to investigate but was not able to identify the problem.

    To help us investigate this, can you share your “system information” with us? Here is how to do that → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    I will continue to investigate from there.

    Thank you!
    George

    January 15, 2016 at 12:06 am #1056365
    Birgit
    Participant

    This reply is private.

    January 15, 2016 at 9:59 am #1056726
    George
    Participant

    Thank you for this information! It shows that your version of Events Calendar Pro is out of date – you are using version 3.9.3 when the current version is 4.0.3.

    The first step here before anything else can be done is to update your version of Events Calendar Pro to 4.0.3.

    You can get the 4.0.3 files any time at http://theeventscalendar.com/my-account/downloads

    I would recommend deleting your existing 3.9.3 version of Events Calendar Pro off of your site first, before installing 4.0.3. This will NOT delete event data 🙂

    Once you’re up to date, let me know if anything’s improved.

    Thanks,
    George

    January 17, 2016 at 10:01 am #1057516
    Birgit
    Participant

    This reply is private.

    January 18, 2016 at 4:27 pm #1058175
    George
    Participant

    Hey Brigit,

    Events Calendar Pro is currently at version 4.0.4, so you should be replacing the 3.9.3 version of it on your site with the 4.0.4 version.

    To get the files for 4.0.4, head to http://theeventscalendar.com/my-account/downloads

    You should see Events Calendar Pro listed on this page; then, select 4.0.4 from the option next to it, and download the files. Then replace 3.9.3 on your site with 4.0.4.

    Let me know if this makes sense, and if updating helps here.

    Thanks!
    George

    February 18, 2016 at 8:34 am #1076891
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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