Events Calendar Throwing Errors (STILL).

[Jess]

Hello. Some time ago (years?) I mentioned that the calendar was throwing thousands upon thousands of 404 errors. I have since let my pro version lapse because of it as I had mentioned at the time when I wasn’t sure what to do.

I don’t want a calendar function at all. What will happen if I deactivate both plugins? Is there some sort of redirect I should do?

I don’t want to make things worse but there wasn’t a way to fix the 404 errors (and I saw other people have since had the same problem while I was browsing). So, I’m not really interested in purchasing the PRO version again just to have more errors. The plugin is also causing a multi-second delay in page load times.

If it is deactivated and removed from my WordPress site, what will happen to past calendar events? What will happen in terms of Google/search engines? I can’t find this info in your knowledge base.

Thanks.

[Caroline]

Hi Jess,

Thanks for reaching out, and I’m so sorry to hear about the issues you experienced with Events Calendar PRO! While we don’t typically field inquiries of this nature here in our pre-sales forum, I’d be glad to quickly assist you with your questions here. 🙂

Should you decide to remove The Events Calendar from your site, the redirect to [your-site-url.com]/events and all event posts and archives will cease to function, but your existing events and plugin settings will remain in the database in case you’d like to reactivate in the future. Any calendar pages or events that were previously indexed by search engines will be removed on the next crawl, which can take up to several days.

Please know that we haven’t fielded any significant bug reports relating to 404s or slow load times in recent months, and our plugins are consistently making great strides in reliability and compatibility with third-party offerings. Our premium support resources exist to provide quick and high-quality support for any issues you might encounter over the course of typical (or atypical!) usage, including theme issues, plugin conflicts, and, indeed, legitimate bugs. Should you decide to try any of our premium plugins again, we’d be more than glad to work with you to ensure that the problems of the past aren’t repeated and that you have a great experience working with our products. That said, if you simply no longer have a need for our offerings, we do understand–but we’re sorry to see you go, and we hope we might have the chance to welcome you back someday!

I hope that helps to address your concerns here! Thanks again for reaching out, and please don’t hesitate to follow up if there’s anything else we can do for you!

[Jess]

Thanks for responding.

Okay, so just so I’m clear about what happens when I disable the plugins altogether–if I’m already receiving thousands of errors now with them installed, what will happen when they are disabled? Will I receive more errors or what?

I have more than 12,000 events calendar errors as it stands. I hate to add to the mess.

Thanks,

[Caroline]

Hi Jess,

Thanks for following up! Since all calendar events and other plugin functionality will be completely disabled when the plugin is deactivated, we have no reason to expect that deactivating will increase the number of errors on your site, unless the errors are originating from a third-party conflict that affects other plugins. We recommend conflict testing as a way to troubleshoot issues with our plugins, and you may find it useful in working with your site, as well–it’s a method that can be very useful when identifying problems with any custom WordPress content, not just our own!

Please don’t hesitate to follow up if you should have any other concerns here. I’m glad to assist! Thanks again, and best of luck with your site!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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