Events Calendar pro styling and config errors

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  • #1399236
    adplace
    Participant

    We’re using a theme called Ed Theme (by Aslin), which included the free version of the The Events Calendar.
    Today we bought the pro version hoping it would provide us greater flexibility of showing custom calendars (ie. by categeories) on particular pages.

    The theme users a Tribe Events Visual Composer element, but that element doesn’t let you control whether to show a particular category (on all event categories).

    We tried a work-around by using a short-code, but the styling goes hay-wire, even though we’ve selected ‘Full Styles’ in the settings.

    Also, by upgrading to Pro, the Visual Composer element only shows two months (not the 5 events we selected).

    I’ve attached screens to show the before and after, but the 2 questions I have are:
    – can the element be used to show events by category (like the shortcode does)
    – why is the PRO version not using the Theme’s css when the Standard version does

    #1400341
    Victor
    Keymaster

    Hi Andrew!

    Thanks for reaching out to us! Let me help you with this topic.

    can the element be used to show events by category (like the shortcode does)

    Are you referring to the visual composer element? If so, then that might be created by your own theme or other plugin. Our plugins do not create any visual composer elements by themselves.

    why is the PRO version not using the Theme’s css when the Standard version does

    Our plugins come with CSS styles of their own. Themes (or yourself using a child theme) can make customizations on top of it following our Themer’s Guide > https://theeventscalendar.com/knowledgebase/themers-guide/.

    If the PRO version shortcodes are looking broken like in the screenshot then that might be some conflict with your theme or another plugin, so to narrow the problem down you should go through the steps provided in the testing for conflicts guide > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

    Additionally, let me point you to the following articles that show the shortcodes available with Events Calendar PRO > https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/ and https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/

    Please let me know how that goes and if you have any follow up questions.

    Best,
    Victor

    #1414520
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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