Events Calendar Pro on staging server

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  • #1407549
    rcsau
    Participant

    We are in the middle of plugin security updates on a staging server and our license keys for Events Calendar Pro and the Filter Bar aren’t working. Is there a temporary key or some other work around we can use?

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    PLEASE LEAVE FOR SUPPORT
    Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/event-tickets-on-staging-test-site/

    #1407759
    Courtney
    Member

    Hey there

    In Using One License for Live and Dev Sites https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/, we do specify which domain structures that we currently support for staging sites. 

    If your site doesn’t match the criteria, you can still use the plugin.  You will need to manually run updates, the license may not register (or you could register it there while building and later Move Your License Key https://theeventscalendar.com/knowledgebase/moving-your-license-keys/.  If you need to contact support during that time, please manually send in your System Info.

    Is there anything else I can help you with?

    Thanks
    Courtney 🙂

    #1421425
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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