Events Calendar Pro loading without formatting

Home Forums Calendar Products Events Calendar PRO Events Calendar Pro loading without formatting

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #976077
    lmn
    Participant

    We’re having consistent problems with our Events Pro calendar loading…

    The calendar seems to be getting ‘stuck’ halfway through loading and the events load on the page without the proper styles/formatting. The progress wheel stays spinning at the top and doesn’t go away. This happens about 80% of the time you head to our events page: http://www.golmn.com/events

    If you refresh once or twice, it tends to resolve itself, but it seems to happen almost everytime when going to our events page for the first time. Our visitors are not going to know to refresh the page to get it to appear properly.

    Lic Key: [removed by George July 6 10:15am E.T.]

    #976117
    George
    Participant

    Hey Mike,

    I’m not quite sure what’s happening here, and am sorry about the frustrations you’ve had with this so far – if possible, could you do a thorough pass through the troubleshooting steps we have outlined here? → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

    After each step, clear your browser cache and try heading to your Events page there. What behavior do you find? Does anything improve, worsen, etc.? Is everything the same?

    Now, this process may seem tedious, but a few things: first of all, it’s quicker to go through than it seems at first glance, I swear! 🙂

    But more importantly, it’s the best step to do here because I took a close look at your site and did not find any obvious JavaScript errors. A warning about the Google Maps API would appear a few times, but that’s an “error” I’ve seen many times before that doesn’t cause problems, especially not ones like this.

    The only anomaly on your site, in fact, arose when I refreshed it a few times watching the “Network” tab. Even here, I only noticed one thing – I don’t even know if it’s related, but take a look at this screenshot: https://cloudup.com/cxa4AxrmlYV

    Notice how “be_theme_options_css” loads a lot slower than anything else on your site? It’s loading tremendously slow, and as the name implies, it seems to hold some CSS values, so that could be related here. I didn’t see it time out myself yet, but if it’s taking so long to load it is very possible that many times it also just completely times out and doesn’t load at all – hence the literal appearance of some styles seeming to be missing…

    Just an idea. But to truly dig deep here, those troubleshooting steps I linked above are the best step.

    Let us know if you can do those steps, and if so, what you find.

    Thank you!
    George

    #988361
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 3 posts - 1 through 3 (of 3 total)
  • The topic ‘Events Calendar Pro loading without formatting’ is closed to new replies.