Events Calendar Pro issue

Home Forums Calendar Products Events Calendar PRO Events Calendar Pro issue

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #1143445
    veruska
    Participant

    Today my website was down due to white screen, and it was not the first time it happened.
    I had to disable all plugins just to find out that Events Calendar Pro was the one to blame (according to my website designer). He deleted the plugin and uploaded it again. And now I am afraid to update it to V 4.2.3
    Attached is a screenshot he sent me as an evidence, so I would like to hear from you about possible causes and what I could do to prevent such issue to happen again.
    Please revert
    Thanks

    #1143749
    Hunter
    Moderator

    Hello and welcome back 🙂

    It looks like you just need to update to the latest version of PRO (4.2.3) to match the latest version of the free version (also 4.2.3). You might need to do the updates manually. As always, we recommend doing a backup prior to updating to ensure you don’t lose any data, though simply updating our plugin shouldn’t delete anything.

    Let me know how it goes and if you have any more questions.
    Cheers!

    #1152148
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 3 posts - 1 through 3 (of 3 total)
  • The topic ‘Events Calendar Pro issue’ is closed to new replies.