Events Calendar Pro Install

[william spencer]

To begin using Events Calendar PRO, please install the latest version of The Events Calendar. This message appears even though the latest version of The Events Calendar is installed and both The Events Calendar and Events Calendar Pro are Activated.

Instructions were to install The Events Calendar first. The Events Calendar has been in use for several years.

[Courtney]

Hey William

Can you disable all other plugins, including Events Calendar Pro, and try to check for updates? Then reactivate Events Calendar Pro next, and recheck for updates.

If that works, reactivate the rest.

Please let me know if this works for you.

Thanks
Courtney 🙂

[william spencer]

Hi Courtney,

I followed your instructions. However still have the same problem.

Next steps?

[Courtney]

Hi William

Before we can proceed further, can you please share your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ with us?

Please post this as a private reply.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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