Events Calendar Pro

[steven]

Hello,

I’m having issues with the Events Calendar Pro plugin. Everything seems to be working fine except for the “FEATURED IMAGE” field in the admin area. It’s available for all other plugins on our wordpress site, but not for “Events Calendar Pro”.

Also…

On the front end when users are submitting an event, there’s the blurb about “obstructing email addresses” next to the “email address field”. We’ve added a plugin to obstruct email and selected the “Obstruct all emails on the entire website” however, that blurb is still adjacent to the “email field” when users are submitting events. We would like to that removed, either by the fact that we have a plugin to handle the obstruction or simply by removing code to remove the blurb. Currently there’s a link in the blurb that when clicked takes users to a wordpress plugins page.

User Submitted Events
We’ve ran a couple of test front end event submissions and there are errors there also. When you click to fill in the date, the calendar pops us and dates are overlapping one another. Numbers are duplicated. When you click to enter the “time” it has 3 separate files for time. Should be all in one dropdown like the time/date field in the admin area when adding an event.

When the user attempts to select recurring event, it shows that it will be recurring. However, when we got to approve the event on the backend the event does not list as recurring. It asks for a date and “ending” time which is overriding the recurring date feature.

Note that we plan to purchase 3 more of your plugins in the near future (Ical, Facebook, Filter Bar)….but currently it is hard to get past the many errors with the plugin. We just want it to work as advertise so we can add more of your plugins to the site. Please help. We will keep attempting to test the plugin but this is what we’ve noticed so far.

Go here http://www.hooplife.net/news to test the front end submission to see the “time/date” multiple fields…(should be all on one line). Also please see the Obstructing Email blurb that we can’t see to remove even though we’ve installed a email obstructor plugin.

Also on the backend when adding events, we cannot add a photo. The “feature Image” box isn’t there.

Please advise.

[George]

Hey @steven,

Thanks for reaching out. I’ll address each of your questions in order here:

I’m having issues with the Events Calendar Pro plugin. Everything seems to be working fine except for the “FEATURED IMAGE” field in the admin area. It’s available for all other plugins on our wordpress site, but not for “Events Calendar Pro”.

This is odd behavior, since the Events post type specifically does call the featured image uploader the same as any other post type…there could be a code conflict here. Before we go too far with that theory, though, can you first share your System Information with us? Here’s a quick how-to if you’re not familiar with doing that → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

---

On the front end when users are submitting an event, there’s the blurb about “obstructing email addresses” next to the “email address field”. […] We would like to that removed […]

This is unfortunately something you’d have to write some custom code to pull off. You can edit template files directly but that is quite complicated and messy compared to just simply hiding that text with CSS, which you can by adding the following CSS to the bottom of your theme’s style.css file:


event_organizer.tribe-events-community-details .organizer:last-of-type small {
display: none !important;
}


---

We’ve ran a couple of test front end event submissions and there are errors there also. When you click to fill in the date, the calendar pops us and dates are overlapping one another. Numbers are duplicated. When you click to enter the “time” it has 3 separate files for time. Should be all in one dropdown like the time/date field in the admin area when adding an event.

When the user attempts to select recurring event, it shows that it will be recurring. However, when we got to approve the event on the backend the event does not list as recurring. It asks for a date and “ending” time which is overriding the recurring date feature.

These errors with your plugin behavior are indicative of a code conflict because I cannot recreate any of them. I have more troubleshooting steps we can pursue together here, but before that, I’d recommend just sharing your System Information like I mentioned above. I’ll look through that and see what I can learn, and try to recreate these problems with that extra information in mind. From there, we can proceed to more robust troubleshooting steps like activating a default theme and such.

You mention wanting to buy even more plugins from us, and that means a lot – thank you for your interest in our code! Let’s figure out what’s going on with some of your issues here first, and hopefully we can identify the source of these problems. If it’s a theme or plugin conflict, adding more plugins – of any kind, not just from Tribe – is not recommended.

Thank you!
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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