Events Calendar Page Disappeared

[Thomas Whitchurch]

Good evening,

Earlier today the events page quit displaying events. The single event pages are still there but not showing the base page. I have tried to isolate a plugin conflict (but I hadn’t added any to cause this), and theme change (but my theme is designed for Events Calendar), tried refreshing permalinks, changing slug back to default (Events), no joy! Please help!!

[Andras]

Hey Thomas,

That is really weird and scary. Have no fear, I’ll try to help you solve this mystery.

Can you confirm that with only the Modern Tribe plugins active and a default theme (2014 or 2016) you are still experiencing this problem? (Here is a good resource we put together on how to test for plugin conflicts, in case needed.)

Also, I took a look at the site. When the events page is loading there is a javascript error. There could be an error in a javascript file (possibly this? http://educalia.edu.mx/js/jquery.min.php) or if you are using a javascript minimizer, then that might cut out something which would be needed.

Also I realized that the page is loading something for a very long time from the educalia.edu.mx domain, which actually might be caused by the above.

Looking forward to solving this with you!

Cheers,
Andras

[Thomas Whitchurch]

This reply is private.

• This reply was modified 9 years, 11 months ago by Thomas Whitchurch.

[Andras]

Hello there,

Did you manage to test for plugin conflicts? Can you confirm that with only the Modern Tribe plugins active and a default theme (2014 or 2016) you are still experiencing this problem?

If yes, start disabling the MT plugins one-by-one as well and check if the issue stops at any point. (For the time of testing it is usually good to switch off any caching plugins.)

Let me know how that plays out.

Andras

[Thomas Whitchurch]

This reply is private.

[Andras]

Hi Thomas,

I’m sorry the problem is still there. We might need to do a couple more rounds of testing, as this is quite a unique error.

It looks like that this ‘error’ is deeply embedded. Here are couple of things you can try.

1. Try switching your permalink settings to default. Does that fix it? (You mentioned refreshing permalinks, though I’m not quite sure what you exactly did there).
2. Save the calendar slug again to get a refresh for that. (Mix this with the 1st one as well.)
3. I can see you are using Eventica with a visual composer. Sometimes visual composers can cause errors. Is there a way to switch that off and test it?
4. Re-install wordpress. (Go to Dashboard > Updates. There is a Re-install now! button. This will not change your content, it will only reinstall the core WP files.)
5. Install a fresh test site with WordPress defaults and only our plugins.

I know, this can be cumbersome, but sometimes “squashing a bug” takes time. Just hold in there.

Meanwhile I will also look and ask around the team if anyone seen a problem like your before.

Let me know how it plays out.

Cheers,
Andras

[Thomas Whitchurch]

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[Andras]

This reply is private.

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