Events Aggregator does not work anymorw

[Gaetano Rosciano – USATOTECA di Gaetano Rosciano]

Hi, Yesterday i updated the Events Tribe Calendar pro but fetching of events does not fetch any event, 3 mounth ago i updated Event aggregator licence to get 1000 events per day. i’ve seen now that you have written that Facebook does not permit any retrieving of events. I updated the Calendar Pro because you sent me an email to solecite a renew of the licence. Why instead to send the mail to renew licence you did not send an email to warn your clients that Facebook blocked your software?
Is it possible that you will never solve this BIG ISSUE?

thank you Gaetano Rosciano Vaffangiro

[Courtney]

Hi Gaetano

Thanks so much for reaching out!

Facebook recently announced a range of changes (https://newsroom.fb.com/news/2018/04/restricting-data-access) to their APIs (the protocols we use to ‘speak’ to their servers and retrieve event information) which are having an effect on a number of our users.

As part of this, a number of new restrictions were applied to their Events API, which is the specific protocol Event Aggregator uses in order to import events, organizers, and venues. These changes went live with little notice to providers such as ourselves. At this point, it does not seem possible to reliably import any events, even if you created and ‘own’ events on Facebook and have linked Event Aggregator to Facebook using those same credentials.

This is frustrating for you, and for developers like us.  As Facebook continues to alter what it allows us to access, we will continue to pursue a path forward for Event Aggregator to import Facebook events.  We will continue to keep https://theeventscalendar.com/knowledgebase/ea-fb-privacy-policy and https://theeventscalendar.com/event-aggregator-status/ updated as this unfolds.

Please let me know if you have any other questions!

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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