Eventbrite Tickets not showing

[adplace]

Hi,

I’ve set up the Eventbrite API and have successfully imported an event to the the website, however:

Eventbrite tickets not displaying on events
– there’s no area or button for a person to register

Eventbrite additional options are missing
– on the events / settings / import – I don’t see the options for ticket height area etc.

regards
Mark

[Victor]

Hi Mark!

Thanks for getting in touch with us! I’d be happy to help you troubleshoot those issues.

First, please let me note that we’ve just shipped a new release of Eventbrite Tickets 4.5. You will now have much more control when importing Eventbrite.com events into your site.

You can find out more about this release → https://theeventscalendar.com/release-the-events-calendar-4-6-18-and-eventbrite-tickets-4-5/

We always recommend using a staging site to test new versions before updating on a live site > https://theeventscalendar.com/knowledgebase/creating-using-wordpress-staging-site/

Could you please share with us, in a private reply if you’d like, the link to the event where the tickets are not showing up?

As for the additional options, you will need the following extension to make those options show up > https://theeventscalendar.com/extensions/eventbrite-additional-options/

Please let me know how that goes.

Thanks,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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