Eventbrite Ticket Sync / Image Question + WooCommerce

[Marcos Salazar]

Hi – If we created an event in WordPress using Eventbrite Tickets will the exact same format (including images) show up on Eventbrite? Basicly, I am looking for things to sync up exactly on WP and EB. For example, for the event below:

Sample Event

If I formated the event exactly as it is above in WP and then synced it to EB using Eventbrite Tickets would everything transfer exactly?

Also, are you able to create an event in WP, sync it to WP with Eventbrite Tickets, but have EVENT TICKETS PLUS installed and have customers on your website buy through WooCommerce?

Thanks so much – great work you all are doing!

Marcos

[George]

Hey Marcos,

Thanks for reaching out, and for your interest in our plugins! I will address your questions in reverse-order as follows. 🙂

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Also, are you able to create an event in WP, sync it to WP with Eventbrite Tickets, but have EVENT TICKETS PLUS installed and have customers on your website buy through WooCommerce?

Unfortunately, what you describe is not possible with our plugins at this time. You cannot have an event that sells tickets through Eventbrite and your own self-hosted tickets via WooCommerce. 🙁 Now, you can have both Event Tickets & Event Tickets Plus running on your site, and then also have Eventbrite Tickets on your site, and create separate events that sell tickets with one of these methods—but you cannot merge that functionality on the same event, unfortunately. Sorry to disappoint!

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If I formated the event exactly as it is above in WP and then synced it to EB using Eventbrite Tickets would everything transfer exactly?

In theory, yes, the formatting will be wholly preserved. However, in your post you say the word “exactly” several times, so it seems rather important that the whole set formatting is 100% preserved with no issues. This is unfortunately not something that can be guaranteed. 🙁 With enough formatting of image content and such like in the sample event you linked to, it’s possible and likely that, for example, all of the bold and italic text and all of the HTML link tags will import fine; the images should import fine, too, but there would likely be small layout inconsistencies. For example, centered images could end up floated to the left. Elements like this centered list of twitter handles might have their raw HTML imported fine, but lose the centering and carefully-made spacing:

So it’s unfortunately a bit of a mixed bag of results, and any complicated formatting like in your sample event would, in all honestly, likely require some fine-tuning once it’s imported into your wp-admin.

I’m sorry to disappoint on both fronts here, Marcos! Please let me know any further questions you might have here.

Sincerely,
George

PS
One thing worth noting is that we have a thirty-day, no-questions-asked refund policy. So if you buy one of our plugins to try it out and see firsthand how things like formatting and all of that work, and you find that it’s not satisfactory for your project needs, you can request a refund any time in that thirty-day period after purchase and we’ll issue a refund in full immediately. Learn more here → https://theeventscalendar.com/knowledgebase/refund-policy/

Just wanted to mention this—many users use this policy to facilitate, essentially, a “trial period” for thirty days.

Cheers!

[Support Droid]

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