Eventbrite plugin not working

[Margaret]

Hi,

Once an event is imported from Eventbrite to WordPress, anytime we make an update to the wordpress page or import an event, it changes the timing in the Eventbrite page. HAve you had anyone else with this issue?

Thanks,
Nick

[Hunter]

Hey Nick,

Welcome back! I did a quick check of our logged bug reports and work often with the Eventbrite plugin and am not seeing any tickets nor similar behavior. I see you checked ‘Yes’ to reverting back to the default WP theme and deactivating all plugins other than ours as explained in our Testing for conflicts guide, but can you please confirm this?

When you say it “changes the timing in the Eventbrite page” – can you elaborate on this more? E.g. the start and end date consistently changes 4 hours earlier than the actual start/end time. Also, what do you have set for ‘Leave this event associated with eventbrite.com?‘ (see screenshot below)

Thanks for reaching out and have a great afternoon. Cheers 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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