Eventbrite plug in fatal errors

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Viewing 15 posts - 16 through 30 (of 37 total)
  • Author
    Posts
  • #32530
    Amilkar
    Participant

    Seems to work on iOS and IE apparently Safari is having conflicts. I reset my browser and have directed customers to do the same to no avail

    #32535
    Barry
    Member

    OK, bear with me while I push this up to another team member.

    #32538
    Barry
    Member

    What is your PHP memory_limit currently set to (please seek advice from your web hosting provider if you are unsure about this)?

    If it is below 64M can you increase it to at least that level?

    #32555
    Amilkar
    Participant

    An error occurred while contacting Eventbrite. Please review your information and try again.
    Error: Failure when receiving data from the peer

    THis is what I get now when I try to add a class

    #32556
    Barry
    Member

    To clarify, as well as seeing this error on the frontend you are seeing this in the admin environment when trying to publish events to Eventbrite?

    Did you find about about your memory_limit setting/were you able to increase this?

    #32557
    Amilkar
    Participant

    working on that now, was teaching a class and had to step away from the computer

    That is beyond my skill sets

    #32558
    Amilkar
    Participant

    I get that error when I try to import an event. Never happened before

    #32560
    Amilkar
    Participant

    on phone with godaddy now

    #32561
    Amilkar
    Participant

    godaddy isn’t confirming a max just saying i am using most recent optimized php

    #32562
    Amilkar
    Participant

    it is at 32

    #32566
    Amilkar
    Participant

    Ok, so looked into the php5.ini memory_limit 64

    #32576
    Barry
    Member

    Just for clarity – within a php.ini file I believe that memory_limit ought to be expressed as 64M rather than just 64 (just pointing this out in case the setting is not being followed due to the missing M).

    Can you double check that and then let me know if you made the correction and if it made any difference?

    #32585
    Amilkar
    Participant

    It’s at 64M

    #32590
    Barry
    Member

    Thanks!

    I’m trying to get some input from some other team members on this one – I appreciate your patience and will get back to you as soon as I can.

    #32592
    Amilkar
    Participant

    Do you think the conflict may exist with the recent update? Possibly that the option to automatically include sales info and map info conflicts with already posted events?

Viewing 15 posts - 16 through 30 (of 37 total)
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