Eventbright Multiple Date events

[culturehhi]

We have an Eventbright account that has 3 multiple day events. When we try to import these through the Event Aggregator, only the next event is imported (and not the subsequent events).

[Jaime Marchwinski]

Hi Jennifer,

Thanks for reaching out again here!

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

In addition, would you mind sharing the URL that you are importing from Eventbrite, so that I can do some testing on my end as well?

Let me know if you have any other questions in the meantime!

 

Thanks,

Jaime

[culturehhi]

This reply is private.

[Jaime Marchwinski]

This reply is private.

[culturehhi]

Thanks for the reply Jaime!

I have my Date Limit Range set to 3 months. I think what is happening is that it is a recurring event series in Eventbrite. Is there a better way to handle this?

Thanks!

[Jaime Marchwinski]

The best way to handle this would be to break up the events into single events, so that they can each be imported individually.

Let me know if that helps!

 

Thanks,

Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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