Event Tickets Plus make wp-admin very slow

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  • #1425751
    purcelle
    Participant

    Hello,
    i was working with wooticket and updated to the last version of Event Tickets Plus and now
    when accessing events list in wp-admin it took up to 45 second to show the list and some times more than 1 minutes.
    i tried all the steps in the forum , changing theme, disabling plugins that may cause confli but still slow

    the only solution that dont make event calendar slow is when i disable “Event Tickets Plus” then events list in wp-admin load quickly less than 3 seconde, editing too is slow

    if there is a solution please help me, i have dedicated server with high performance, 256gb RAM , 40 processors…

    thanks

    • This topic was modified 8 years, 3 months ago by purcelle.
    #1426780

    Hi Purcell,

    Thanks so much for reaching out!

    As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    In the meantime, please have a look at our Performance Considerations and see if there is anything you can adjust in order to help your site run better:

    https://theeventscalendar.com/knowledgebase/performance-considerations/

    After that, you may be interested in caching, so take a look at this article:  https://theeventscalendar.com/knowledgebase/caching-basics/

    In addition, you can check out some of the solutions provided in this forum post:

    https://theeventscalendar.com/support/forums/topic/decreasing-loading-time-for-big-amount-of-events/

    I would also recommend looking into some of the plugins in this blog post, as they may be able to help you pinpoint where site slowness may be occurring:

    https://theeventscalendar.com/favorite-developer-plugins/

    Let me know how it goes and if you need any further assistance on this topic!

     

    Thanks,

    Jaime

    #1427000
    purcelle
    Participant

    This reply is private.

    #1427704

    Hi Purcell,

    Thanks for providing me with that information!

    Have you had a chance to go through some of the suggestions that I provided you?

    Let me know if you have any questions along the way!

     

    Thanks,

    Jaime

    #1446392
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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