Event Tickets not working

[Nethaji]

It says – “To begin using Event Tickets Plus, please install and activate the latest version of Event Tickets.” but when I click to update to latest version, it says you already have the latest version.

So even though Event Tickets Plus plugin is active, when I create new event no options to add tickets for an event. Please help.

[George]

I’m sorry to hear about this @Nethaji!

To be clear, do you have the free core plugin, Event Tickets, installed and activated on your site? You can get that here → http://wordpress.org/plugins/event-tickets

—

Also, can you share your System Information with us? Here’s how → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Thank you!
George

[Nethaji]

I purchased Event Tickets plus and installed it. Do I need to install ‘Event tickets’ to get the event ticket plus working?

[George]

Yes, you need the free core plugin “Event Tickets” installed and activated. This is the core plugin – Event Tickets Plus is an add-on for Event Tickets, much like Events Calendar Pro is an add-on to The Events Calendar.

I hope this helps!

— George

[Mike]

Im having similar problem here, i have all three plugins installed:

1) The Events Calendar
2) Event Tickets
3) Event Tickets Plus

however when i add a new event there are no options for me to add tickets…

[George]

Hey @Mike,

Sorry to hear you are having issues like the original poster in this thread. I’m happy to help.

What I would recommend here is that you share your “system information”, as described in this knowledgebase article: https://theeventscalendar.com/knowledgebase/sharing-sys-info/

However, since this thread is so old, would you mind opening a new thread of your own and starting it out with a recap of this issue, and then just post your system information there?

This may seem trivial, but it’s best for me to close up this old thread of @Nethaji’s and attend to your issues in your own thread.

I’ll close up this thread and keep my eyes out for your new one – and remember to post your system information in it, as this will help me understand your site environment which may be a factor here.

Thank you!
George

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