Event Tickets not found

[Darnell]

When I go into the event I registered for it shows that I have 2 tickets. However, when I click to see the tickets I receive the page not found issue. Please see attached examples.

My website is http://www.excelfl.org. Because the site is not live yet you will need to enter the following credentials

/* deleted for security reasons

[Geoff B.]

Good evening Darnell and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the 404 error messages you are receiving.
I would love to help you with this topic.

Simply put, I believe the issue lies in the Permalinks setting in your wp-admin.

For things to runs smoothly (and for your SEO to be much nicer down the road), use of pretty permalinks is required: https://theeventscalendar.com/knowledgebase/permalinks-best-practices/

Let me know if that helps.
If not, would it be possible to get the URL to a sample event where I could run some tests ?

Have a great day!

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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