Event tickets: how does it work with recurring events

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  • #1177704
    Steve
    Participant

    I am a event calendar pro user and run a personal training company. I am using the ticket feature to have people register for our group training classes. I am running into an issue because when I set a date for an event and then add recurring dates and someone clicks on say 10/18 @ 6 pm to register for the class but the event originated on say 10/8 and the 10/18 6 pm class was one of the recurring dates in the group the moment someone tries to register for that class it says the event is expired and gives the origination date. Please help me understand why this is happening? How would you then be able to register for classes in a recurring series?

    #1177939
    Hunter
    Moderator

    Hello,

    Thank you for reaching out! At this time, Event Tickets and Event Tickets plus are still incompatible with recurring events, but rest assured it is in the works! I snapped a screenshot from Things to Be Aware of in Version 4.3 of The Events Calendar, Event Tickets, and Premium Add-ons, which I’ve shared below.

    Please let me know if I’ve clarified any confusion on the matter and feel free to respond with any more questions you might have. Have a great rest of the day and thanks again. Cheers!

    #1189176
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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