Event Tickets Clarification

[Michael Starks]

Hello,

First, thank you for providing this software. We are really enjoying it and appreciate your efforts.

I have questions/comments regarding event tickets, as follows:

1. In the event ticket RSVP email, the venue location is colored and underlined as if it is a hyperlink, but is not actually linked. Just below that is the site address which is linked. Is this intentional?
2. Also in this email is the start time of the event but not the end time. Again, is this intentional?
3. Is it possible to attach an .ics file with the event information, similar to the export option on the web page?
4. Does anyone know of a captcha option that the user has to solve before submitting the RSVP?
5. How does the code scanning from the email work? Does it do something like a POST to a specific URL?

Thanks in advance.

[Geoff]

Hey Michael,

Man, thanks so much for the kind words! We love Event Tickets and it’s feedback like this that allows us to keep providing it for free — thanks for your support. 🙂

1. In the event ticket RSVP email, the venue location is colored and underlined as if it is a hyperlink, but is not actually linked. Just below that is the site address which is linked. Is this intentional?

I think that is actually because the email application used to view the email is attempting to automatically map the location for you. It’s the same sort of thing when a smartphone will automatically link a phone number in an email even though the person typing it never created a link.

2. Also in this email is the start time of the event but not the end time. Again, is this intentional?

That is intentional. However, it’s also possible to include the end time of the event by overriding the email template (more on template overrides in our Themer’s Guide) and using the tribe_get_end_time() function to fetch the time.

3. Is it possible to attach an .ics file with the event information, similar to the export option on the web page?

I do think that would be possible. At the same time, it would take a fair amount of custom development that I’m afraid we are unable to support here in the forums. We do have recommended developers who might be able to help build that if it’s something you are interested in pursuing.

4. Does anyone know of a captcha option that the user has to solve before submitting the RSVP?

Great question. While Event Tickets does not include Captcha right out of the box, it is something you could add in very much the same way I mentioned earlier with a template override.

You can customize the RSVP form by copying the rsvp.php template into your theme from the Event Tickets plugin then adding Captcha from there. Here is a search that includes tutorials for how to add Captcha to a form and can be used when customizing the RSVP template.

5. How does the code scanning from the email work? Does it do something like a POST to a specific URL?

Yes, it’s a QR code that targets a unique URL on your site that checks a person in when scanned. Each QR code contains a unique URL associated with a particular ticket and, once it is scanned, it will open up the WordPress admin in a web browser and update that person’s information to show they are checked in for the event.

Does this help answer your questions? Please let me know. 🙂

Cheers!
Geoff

[Michael Starks]

Thanks for the answers. Good stuff.

[Geoff]

My pleasure, Michael, and I hope you had a great weekend!

Definitely let us know if any other questions come up and we’d be more than happy to help. 🙂

Cheers,
Geoff

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