Event tickets are not being sent out to customers.

[Jamie]

I’ve tried uninstalling an reinstalling and the event tickets are still not being sent out.

[Hunter]

Hey Jamie,

Welcome back and sorry to see emails are not getting delivered. Do you have a plugin like Easy WP SMTP installed which helps ensure emails get delivered? If not, I highly recommend checking it out. I use it on all my test and live sites.

I’d also visit your WooCommerce > Settings > Email page to ensure things are set up properly there. Have you tested to see if RSVP emails come through? If not, would you mind giving that a shot? It would also help if you could include your System Information as a private reply.

Keep me posted and have a good evening. Cheers!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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