Event Ticket plus – inform the event manager per email?

[Friedhelm Fischer]

Hy,
the customer who ordered a ticket will be informed per email.
What is with the event manager who organizes the event – will he be informed too? (per email)

We will inform the organizers directly if any customer ordered a ticket.

Thanks

Friedhelm

[Jennifer]

Hi Friedhelm,

Thanks for reaching out!

You are correct that the customer will receive one email confirming their order and one with their actual tickets.

By default, the site admin (or a different email address that you specify) will also receive an email notification of the new order. However, the organizer listed on the event does not receive an email notification by default, but you can set this up with some custom code – you can find an example here.

We do offer full refunds within 30 days of purchase, so if you’d like to take Event Tickets Plus for a test run, feel free to do so! Please let me know if you have any additional questions or if I’ve misunderstood what you’re looking for.

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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