Event ticket plus description not in the ticket email

[ideanto]

Hi, I create 1 ticket in page, but dont show description ticket in the ticket, dont show in mail and dont show in PDF.

I need to see the description of each ticket inside the ticket

Thanks

[Jennifer]

Hello,

Thanks for reaching out!

You can add the ticket description to the ticket email and PDF by doing a customization. We are a bit limited in the amount of support that we can provide for customizations, but I’ll be happy to point you in the right direction.

To customize the ticket template, you’ll want to follow the instructions in our themer’s guide to copy the template into your child theme, where you can edit it. You can find the template at wp-content/plugins/event-tickets/src/views/email.php.

If you’d like to have the code done for you, we do have a list of recommended developers that you could contact.

If you get stuck or have any questions, please let me know!

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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