Good evening Chris and welcome to the Events Calendar Support forum!
Thank you for reaching out to us.
I would love to help you with this topic.
We still have this feature as planned. Unfortunately, I cannot commit to a release date at this point. But stay tuned!
In the meantime, if your client is using WooCommerce, it might be possible to achieve this via a third-party plugin such as:
- https://woocommerce.com/products/follow-up-emails/
- https://wpovernight.com/downloads/woocommerce-reminder-emails-payment-reminders/
I wish I had a better answer for you, but for now it’s the best one I have.
Finally, you could always hire one of our recommended customizers to do the customization for you if the above plugins do not work for you.
I wish I had a better answer for you, but for now it’s the best one I have.
Best regards,
Geoff B.