Event price displayed bug

[Long]

2 issues if you can help me:

1. The Event Price displayed on the list view and top of the events page is only showing the latest ticket that was added for an event. E.g. if I add a ticket for $10, then another for $20, the Event price is set as $20. How can we have more control over this? Either being able to manually override the event price, or just display the cheapest available ticket?

2. Following on from the previous example, if the 2 tickets are $10 and $20, the event price is displayed as $20. But even if you edit the ticket from $20 and change it to $15, the price for the event is still fixed as $20. It doesn’t change even when the ticket price that it is linked to changes.

Please help.

[Josh]

Hey,

Thanks for reaching out to us!

I took a look at the issues you’ve described on my local install and had a couple of notes for you:

1. This is something we’ve noted and have created a bug report to address. It is tentatively scheduled to be addressed in the next release cycle. I apologize for any inconvenience this has caused. You’ll be notified within this thread on our progress as we push forward on this ticket.
2. I tested modifying the ticket price and it showed properly within the list view. Do you have any caching enabled on the site? If so, try purging the site cache after updating the ticket price. If the issue persists, try following the Testing for Conflicts procedures to ensure there isn’t a conflict occurring with an existing plugin or theme.

Let me know if this helps.

Thanks!

[Leah]

Hi there,

Thanks again for your post. We wanted to get in touch and let you know that although we weren’t able to address this issue in our upcoming 3.10 release, it is still very much a priority. We have a ticket in our system and will be investigating a solution for a future version. Thank you for your patience and support while we work on this!

Cheers,
The Events Calendar Team

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Leah]

Hello,

Thank you again for bringing this issue to our attention. We’re happy to say that we have added a fix for this into our upcoming version 3.11 release. Keep an eye on your Updates page for the new version. If you have any trouble with the update (or are still seeing this problem after you update) please start a new thread and we’d be happy to help out.

Thank you for your patience while we got this release ready to go!

Best,
Leah
and the rest of The Events Calendar team

[Author]

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