Event Page Not Working Correctly

[Ruby]

The following page is displaying correctly.

http://saintsnetwork.net/events/2016-03/?lang=fr

But, we I click on the Event for April 1-2, 2016 it tries to load this page http://saintsnetwork.net/event/seminaire-suisse-du-reseau-des-saints-2016/?lang=fr%2F%2F and gives 404 error code which means it cannot find it. I do not know why it is adding %2F%2F ad the end of the link. The permalink for the event is http://saintsnetwork.net/event/seminaire-suisse-du-reseau-des-saints-2016/?lang=fr.

Any suggestions on how to fix this? I have triple checked permalink and it has the correct information.

[George]

Hey Ruby,

Sorry to hear about these issues!

First, can you share your “System Information” with us? Here’s how → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Next, can you clarify where the ?lang=fr feature comes from in your URLs? How did you enable this on your site?

I will continue investigating with these details.

Thanks!
George

[Ruby]

Below is the system information you requested. We use the WPML plugin for translation. This is where we have activated the ?lang=fr feature.

url

Home

install keys

◾events-calendar-pro = 50705473bc42c959a47f2415beab919d550d91f4

WordPress version

4.4.2

PHP version

5.3.29

plugins

◾Gravity Forms version 1.9.16 by rocketgenius(http://www.rocketgenius.com)
◾Anti-spam version 4.2 by webvitaly(http://web-profile.com.ua/wordpress/plugins/)
◾Social Slider by ARScode version 2.9.3 by ARScode(http://www.arscode.pro/)
◾DZS Video Gallery version 8.81 by Digital Zoom Studio(http://digitalzoomstudio.net/)
◾Contact Form 7 Skins version 1.1.1 by Neil Murray(http://cf7skins.com)
◾Contact Form 7 version 4.4 by Takayuki Miyoshi(http://ideasilo.wordpress.com/)
◾Thumbnail Scroller (WordPress Plugin) version 1.6 by Dot on Paper(http://www.dotonpaper.net)
◾Duplicator version 1.1.4 by LifeInTheGrid(http://www.lifeinthegrid.com)
◾Easy WP SMTP version 1.2.2 by wpecommerce(https://wp-ecommerce.net/)
◾The Events Calendar PRO version 4.0.2 by Modern Tribe, Inc.(http://m.tri.be/20)
◾Foobar Notification Bars v2 version 2.5.7 by Brad Vincent(http://themergency.com/)
◾LayerSlider WP version 5.5.0 by Kreatura Media(http://kreaturamedia.com/)
◾NextGEN Pro by Photocrati version 2.3.5 by Photocrati Media(http://www.photocrati.com)
◾NextGEN Gallery by Photocrati version 2.1.23 by Photocrati Media(http://www.photocrati.com)
◾Seamless Donations version 4.0.14 by David Gewirtz(http://zatzlabs.com/lab-notes/)
◾WPML Multilingual CMS version 3.3.5 by OnTheGoSystems(http://www.onthegosystems.com/)
◾The Events Calendar version 4.0.6 by Modern Tribe, Inc.(http://m.tri.be/1x)
◾TinyMCE Advanced version 4.2.8 by Andrew Ozz(http://www.laptoptips.ca/)
◾Love It (Maintained by Vamtam) version 1.0.0 by Vamtam, Pippin Williamson(http://vamtam.com)
◾Vamtam Push Menu version 2.0.7 by Vamtam(http://vamtam.com)
◾Vamtam Sermons version 1.0.4 by Vamtam(http://vamtam.com)
◾WooCommerce version 2.5.2 by WooThemes(http://woothemes.com)
◾WordPress Importer version 0.6.1 by wordpressdotorg(http://wordpress.org/)
◾WP Retina 2x version 4.4.4 by Jordy Meow(http://www.meow.fr)
◾MailPoet Newsletters version 2.7 by MailPoet(http://www.mailpoet.com/)

network plugins

–

mu plugins

–

theme

Church & Event

multisite

–

settings

◾tribeEventsTemplate =
◾tribeEventsBeforeHTML =
◾tribeEventsAfterHTML =
◾previous_ecp_versions = Array
(
[0] => 0
[1] => 3.9.1
[2] => 3.9.3
[3] => 3.10
[4] => 3.10.1
[5] => 3.11
[6] => 3.11.1
[7] => 3.11.2
[8] => 3.12
[9] => 3.12.1
[10] => 3.12.2
[11] => 3.12.3
[12] => 3.12.5
[13] => 3.12.6
[14] => 4.0
[15] => 4.0.1
[16] => 4.0.2
[17] => 4.0.4
[18] => 4.0.5
)
◾latest_ecp_version = 4.0.6
◾recurring_events_are_hidden = exposed
◾last-update-message = 4.0.2
◾earliest_date = 2013-04-22 07:00:00
◾latest_date = 2018-02-21 20:15:00
◾viewOption = month
◾tribeEnableViews = Array
(
[0] => list
[1] => month
[2] => day
)
◾schema-version = 4.0.6
◾stylesheetOption = tribe
◾tribeDisableTribeBar =
◾monthEventAmount = 3
◾enable_month_view_cache =
◾dateWithYearFormat = F j, Y
◾dateWithoutYearFormat = F j
◾monthAndYearFormat = F Y
◾dateTimeSeparator = @
◾timeRangeSeparator = –
◾datepickerFormat = 1
◾disable_metabox_custom_fields = show
◾pro-schema-version = 4.0.2
◾hideLocationSearch =
◾hideRelatedEvents =
◾week_view_hide_weekends =
◾weekDayFormat = D jS
◾pue_install_key_events_calendar_pro = 50705473bc42c959a47f2415beab919d550d91f4

WordPress timezone

UTC

server timezone

UTC

common library dir

/home/www/saintsnetwork.net/wp-content/plugins/the-events-calendar/common/src/Tribe

common library version

4.0.6

[George]

Thank you for clarifying things, Ruby. Our plugins unfortunately do not work with WPML at this time and so that alone could be the source of the problems you currently face on your site 🙁

One thing that might be worth is trying to undo all of your current WPML configurations, and then try to set things up again with it on your site exactly as described in this knowledgebase article → https://theeventscalendar.com/knowledgebase/setting-up-the-events-calendar-with-wpml/

If you do the exact steps here and still have issues, then unfortunately WPML and our plugins may not be able to coexist on your site.

I’m sorry to bear this bad news!
George

[Ruby]

Thanks, George. Adding the two items to the WPML plugin fixed the issue with our one French calendar event. Thanks for your assistance.

[Ruby]

No further assistance is needed at this time.

[George]

Thank you for the update—glad to hear that there’s been some progress here!

Best of luck with your site 🙂

— George

[Author]

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