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- This topic has 7 replies, 2 voices, and was last updated 6 years ago by Joseph Rivera.
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March 8, 2018 at 5:46 am #1473216Joseph RiveraParticipant
I just entered a new event that is not showing up our map displayed at the top this page (no red marker in New jersey):
https://freestyleconnection.com/freestyle-events/Here’s the event that’s not showing up. You’ll notice the google map is displaying correctly on the page:
https://freestyleconnection.com/seminar/freestyle-connection-seminar-morristown-nj/Please advise. Thank you.
March 8, 2018 at 5:53 pm #1474152BrendanKeymasterHi there,
Thanks for emailing support and sorry you are experiencing issues. How was this event created? Manually from scratch or was another event duplicated to create this event?
Thanks,
BrendanMarch 9, 2018 at 5:03 am #1474433Joseph RiveraParticipantmanually from scratch.
March 9, 2018 at 12:30 pm #1475081BrendanKeymasterHi Joseph,
Thanks for the feedback, wanted to rule that out first. Now, its probably the venue or coordinates, so follow this guide on checking/fixing those two items and the issue should resolved. Let me know how that goes.
https://theeventscalendar.com/knowledgebase/troubleshooting-map-view/
Thanks,
BrendanMarch 11, 2018 at 6:54 am #1475955Joseph RiveraParticipantThank you. I don’t see the “Fix venues data.” button in settings.
But I was able to fix by using the latitude/longitude coordinates.
March 12, 2018 at 3:00 pm #1476959BrendanKeymasterHi Joseph,
Awesome! Not sure if the fix venues data instructions is outdated. I will investigate. Thanks for posting your solution.
Brendan
April 3, 2018 at 9:35 am #1495510Support DroidKeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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