Event Imports from Facebook not populating with the right location data.

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  • Author
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  • #1252572
    naturesmediateam
    Participant

    Hi there.

    We’ve recently run into an issue with imported events using Event Aggregator.

    We have 3 facebook pages (one for each store location). However, one of them is our primary brand page. As such, we post all of our events there. We include the address the event takes place at (one of the 3 locations, depending on who’s hosting the event). Recently, it has started ignoring this address field and, instead, using the general address of the main page. Hence, all of our imported events have the same address, even though a given event might take place at either of our 3 locations.

    I’m not sure how I can change this, aside from manually going in and updating the address information after import.

    Any ideas?

    #1252775
    Hunter
    Moderator

    This reply is private.

    #1254030
    naturesmediateam
    Participant

    This reply is private.

    #1254159
    Hunter
    Moderator

    This reply is private.

    #1254418
    naturesmediateam
    Participant

    This reply is private.

    #1254807
    Hunter
    Moderator

    This reply is private.

    #1255014
    naturesmediateam
    Participant

    This reply is private.

    #1255643
    Hunter
    Moderator

    This reply is private.

    #1265320
    naturesmediateam
    Participant

    This reply is private.

    #1267897
    Andras
    Keymaster

    This reply is private.

    #1267901
    Andras
    Keymaster

    This reply is private.

    #1267902
    naturesmediateam
    Participant

    Thanks Andras; I’ll try that tomorrow AM!

    -Ryan

    Ryan Dennis
    Director of Communications
    Tel: (905) 898-1844 ext. 137
    [email protected]

    #1268293
    Andras
    Keymaster

    Cool, let me know if it works for you.

    Thanks and cheers,
    Andras

    #1334287
    Victor
    Keymaster

    Hello Ryan!

    Just wanted to share with you that a new maintenance release (for the Week of 7 August 2017) is out, along with some Event Aggregator server improvements and fixes that solves this issue.

    Find out more about this release → https://theeventscalendar.com/maintenance-release-week-7-august-2017/

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    #1344099
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 15 posts - 1 through 15 (of 15 total)
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