Event gallery not working

[Henry-James]

Hi,

1. I am trying to add images using the “Event Gallery” link provided on the right when i am adding a new event. when i upload images nothing happens (the images don’t get uploaded). What could be the problem? Tried clearing my browser cache but still not working

Everything (plugins and themes) is all up-to-date.

[George]

Hey @Henry-James,

Thank you for reaching out.

Our plugins unfortunately do not offer any sort of “Event Gallery” link or feature, so what you are referring to might be something from another plugin or your theme, in which case you’ll have to pose support questions to the authors of those products.

To help clarify this, though, can you do the following things?

1. Post a screenshot of the link you are referring to, if possible.

2. I know you said you’re up-to-date with all versions, but just for a more complete look “under the hood” of your site, can you post your entire, un-edited System Information here? Here’s how to do that → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Thank you!
George

[Henry-James]

I have attached a screenshot of the link i am refering to. I am not sure if this link is powered by the Eventica theme or your plugin. I have also sent a support ticket to Eventica

[George]

Hey @Hreny-James,

Thank you for clarifying this!

That is indeed not a feature that any of our plugins provide. 🙁

Sorry to disappoint about that here—I hope your support request with the Eventica folks bodes well, though!

If there is anything else I can try to help with here, let me know.

Sincerely,
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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