Event Expansion Works when pasting, not on page

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  • #1430974
    Regis Chapman
    Participant

    https://theeventscalendar.com/knowledgebase/inserting-calendar-content-posts-pages/

    I followed this article, and when I paste the page of the event in, it expands to read as it should.

    However, when I see it on the page (I\’m using The 7 Theme with Visual Composer), it doesn\’t work in the same way I want it to.

    I\’ll test your recommendations about turning off plugins and themes later today.

    #1432702
    Sky
    Keymaster

    Hi Regis!

    I’m sorry you’re having issues. I will try to help you figure it out.

    Testing with the default Twenty Seventeen theme and all non Events Calendar plugins is a great first step in tracking down any display problems you may be having. Please give that a shot and see if it fixes/changes the issue. https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

    Once you have done that, if the issue still persists, can you provide me a screenshot of what is happening, and a description of the expected behavior? Your site appears only as a “coming soon” page to me at the moment. If there is a way to temporarily disable that feature, or if you can provide me a link that is not hidden, I can have a better idea about what you are experiencing.

    Thanks,
    Sky

    #1451819
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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