Event exclusion won't honor "a different day" setting

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  • #1397927
    Lanette Chisnell
    Participant

    Hi there,

    I’m working with your plugin, and I have a set of events that are recurring every month, on the last Wednesday of each month. Except, every November and December. I have my exclusion rule set to the values shown in the attached screenshot, but it won’t honor those. Once I hit update, it reverts the exclusion back to “the same day” which isn’t helpful.

    Can you help me out, maybe I’m misunderstanding the exclusion rule setup? I’ve tried disabling all other plugins, and switching to the Twenty Fifteen (I don’t have Twenty Fourteen anymore) theme, and it’s still happening.

    #1398180

    Hi Lanette,

    Thanks for reaching out!

    As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

     

    Thanks,

    Jaime

    #1412812
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
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