Event Created, Visible in /events/, Returns 404

[mvtimes]

We have created numerous events which are in the database, do display in list/map view, but do not display as page — Returns 404. Can you help?
Thanks

[George]

Hey Barbara,

Sorry for your troubles here, this behavior is indeed quite odd and could be the result of a wide range of potential issues on your site.

To help narrow down the possible culprits of this problem, can you first run through the troubleshooting steps outlined in our knowledgebase article here? → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

There’s a lot of great information there, and if you follow all of those steps, it should reveal or rule out a large number of possible theme or plugin conflicts on your site.

Let us know what you find!

Thanks,
George

[Glenn]

Hello,

I am experiencing the same thing. Searching for 404 there seem to be a number of them hoping up.

In my case it seems to be on events that mare multiday.
Click on Lion king.

Also the technology one…

I have removed all the plugins (but switched on the anti spam one as I started getting spam straight away…)
Also reverted to 2013 (but my theme is based on that theme)

Thoughts?

Glenn.

[George]

Hi Glenn,

I’m very sorry for the delay in response time here – I made a mistake with my support management workflow and there are a few threads that totally dropped off my radar unintentionally, and this is one of them. I’m so sorry!

Barbara’s original issue is from the beginning of this month, and this ticket has sat here for quite a while without further response from her – so we’ll likely close this ticket soon. With that in mind, Glenn, can you open a separate ticket with your exact issues described in detail? Be sure to also include:

1. A link to your web site
2. What version of WordPress you are using
3. What version of The Events Calendar you are using

These are the same questions I would ask right here in this thread as a followup, but by moving your answer to them into a new thread, we kill two birds with one stone: your issues get there own thread, which helps keep support organized and moving (especially if your issues have different behaviors and sources, which may be the case), and still lets us keep the troubleshooting for your specific issue moving forward.

Apologies again for the delay here Glenn! I guarantee you will not be facing similar delays at all again.

— George

[George]

Barbara – any news on your original issue here?

Thanks!
George

[mvtimes]

Hi, Thanks for asking.
Sorry for the delay, but our issue has (preliminarily) been resolved.

We had an earlier, proprietary ‘Events’ plugin which likely was causing URL conflicts at the “event” root.

Seems to consistently work, now that I disabled and reenabled that plugin and clear the system cache.

Thanks, and I’ll keep you updated.

Patrick

[George]

No worries Barbara! Thanks for following up and letting us know how things are turning out.

Since your initial issues seem to be resolved, I’ll close up this thread for now, but if you ever have any other questions or concerns don’t hesitate to come back and open a new thread 🙂

Best of luck with your site!

George

[Author]

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